Right of withdrawal

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Consumers' right to withdraw

Right of withdrawal

You have the right to cancel this contract within 14 days without giving any reason. The cancellation period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the last good.
To exercise the right of withdrawal, you must inform us

TP Automation e.K.
Kreuzgraben 36
D-91462 Dachsbach
Fax: +49 (9163) 994460
Phone: +49 (9163) 994459
E-Mail: info@tpautomation.de

of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post, fax or e-mail). You may use the attached model cancellation form, but it is not obligatory. You can also electronically fill in and submit the model cancellation form or any other clear statement on our website [Link to Form] . If you use this option, we will communicate to you an acknowledgement of receipt of such a cancellation on a durable medium (e.g. by e-mail) without delay. To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Effects of withdrawal

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract.

We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement. We will collect the goods.

You will have to bear the direct cost of returning the goods.

You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

Model instructions on cancellation

(If you want to cancel the contract, please fill out the form below and send it back to us)

- To TP Automation e.K., Kreuzgraben 36, D-91462 Dachsbach, Germany, Fax: +49 (9163) 994460, E-Mail: info@tpautomation.de

- I / We[*] hereby give notice that I /We[*] cancel my/our [*] contract of sale of the following goods [*]/for the supply of the following service[*]

- Ordered on [*] / re-ceived on [*]

- Name of consumer(s

- Address of consumer(s)

- Signature of consumer(s) (only if this for is notified on paper)

- Date

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[*] Delete as appropriate

Exclusion or premature lapse of the right of withdrawal

  • Contracts for the supply of goods that are made to the consumer's specifications or are clearly personalised.
  • Contracts for the supply of sealed audio or sealed video recordings or sealed computer software which were unsealed after delivery.
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